The door dropped instead of easing open and had started to catch the cabinetry. He fitted new door springs and cables on both sides and set the tension so it holds wherever you stop it. No more slamming.
Money
Pricing and terms
$80 flat diagnostic, credited toward the repair. Written estimate before any work starts. 90 days on labor. 365 days on parts. Genuine OEM parts.
A flat diagnostic that is credited toward the repair, and a written estimate before any part is ordered or any labor billed.
Terms
The whole price list
There is no tiered service plan, no membership, no priority fee and no weekend surcharge. One diagnostic fee, then a quoted repair you approve or decline.
| Term | Detail |
|---|---|
| Diagnostic | $80 |
| Trip charge | None |
| Estimate | In writing, before work starts |
| Second visit for parts | No additional diagnostic fee |
| Labor warranty | 90 days |
| Parts warranty | 365 days |
| Payment | Cash, credit, debit |
| Travel radius | 40 miles by road |
Price Bands
What does each repair cost?
Parts and labour together, in the bands these jobs land in. The $80 diagnostic comes off the bill when you approve the work, and the firm figure is written down after the fault is proved.
| Work | Typical range |
|---|---|
| Diagnostic visit | $80 |
| Igniter or burner assembly | $200–$570 |
| Oven thermostat or heating element | $190–$550 |
| Control board or touch panel | $390–$930 |
| Refrigeration fan or defrost system | $240–$640 |
| Dishwasher pump or control | $230–$720 |
| Compressor or sealed-system repair | $980–$2,470 |
| Appliance | Appliance only |
|---|---|
| Professional range, the usual repair-or-replace comparison | $6,500–$14,500 |
| Built-in refrigerator or column | $9,500–$17,500 |
| Built-in dishwasher | $1,600–$3,200 |
How It Works
Four steps, no surprises
- You call with the model number and a description of what the appliance is doing. That is usually enough for us to bring the likely parts.
- We arrive inside the booked window, find the fault, and show you what we found. The diagnostic is $80.
- You get the repair cost in writing before anything comes apart. If the answer is that the appliance is not worth repairing, you get that in writing too.
- You approve or decline. If you approve, the $80 comes off the bill and the work is covered for 90 days labor and 365 days parts.
Hours
When we work
Mon-Fri 8am-6pm. Sat 9am-4pm. Closed Sunday. We do not advertise 24 hour or emergency service, because we do not run it and we are not going to pretend otherwise.
| Days | Hours |
|---|---|
| Mon-Fri | 8am - 6pm |
| Saturday | 9am - 4pm |
| Sunday | Closed |
Questions
About the money
What does the $80 buy?
A technician on site, the fault identified, and a written estimate for the repair. If you approve the repair, the $80 comes off the bill. If you do not, you owe the $80 and nothing else.
Is there a trip charge on top?
No. The diagnostic is the same flat fee whether you are two miles away in Fruit Cove or thirty miles away at the beach. We publish a 40 mile road radius so that stays true.
Do you charge more for a built-in refrigerator than a dishwasher?
The diagnostic is the same for every appliance type. The repair quote obviously differs, but you see that number in writing before anything comes apart.
What if the repair needs a second visit for parts?
There is no second diagnostic fee. You pay the diagnostic once and the labor for the repair once, whatever number of visits the parts supply forces on us.
What does the parts warranty cover?
Genuine OEM parts we supply and fit are covered for 365 days from the date of the repair. Labor on our own work is covered for 90 days. It does not cover a different fault that appears later on the same appliance.
Do you take card payment?
Cash, credit and debit. Payment is due on completion of the repair, not in advance.
Ironside Appliance Repair is an independent shop. We are not on a Viking warranty contract, so we bill you directly and there is no administrator between us deciding what gets replaced.
Customer Comments
What customers said afterwards
4.8 out of 5, across 90 customer reviews. Every one is a single visit, in the words of the person whose kitchen it happened in.
Our column stopped holding temperature overnight. He ruled out airflow, fans and dampers before he ever reached for gauges, and the answer was a stuck damper motor rather than anything in the sealed system.
The lower arm turned but nothing on that rack came out clean. Its pump impeller had shed a vane. A new pump went in, and he ran the machine with the baskets pulled clear so I could watch water reach both arms.
Next Step
Book a diagnostic
Give us the model number and what it is doing. We quote in writing before anything comes apart.
- $80 diagnostic, credited
- 90-day labor
- 365-day parts
- Mon-Fri 8am-6pm. Sat 9am-4pm. Closed Sunday.